Grocery & Retail

Stock what sells. Skip what doesn’t.

ToolPlex connects to the systems your stores already run — POS, ERP, replenishment, and marketplaces — and turns them into store-level demand forecasts, replenishment agents, and reconciliation your buyers can act on every week.

The problem

Retail runs on stale averages.

Forecasting on stale averages

An 8-week moving average can’t see a holiday, a payday, or a weather swing coming. It lags every real shift in demand by weeks.

Stockouts hide in plain sight

Lost sales never hit a report. The shelf was empty, the demand was real, and nothing logged it — so it repeats next week.

Data scattered across systems

POS, ERP, replenishment, and e-commerce each tell a slightly different story, and reconciling them is a manual, monthly slog.

New products fly blind

No sales history means no forecast — right when the raw-material and shelf-space decisions matter most.

Connects to your stack

We plug into what you already run.

No rip-and-replace. ToolPlex builds custom tools that connect AI directly to your existing systems — reading your data where it lives, behind your firewall.

Your systems
Point of Sale
Your POS · Scan & basket data · Loyalty / CRM
ERP & Merchandising
SAP · Oracle · AS/400 · Microsoft Dynamics
Replenishment
Blue Yonder · JDA MMS · RELEX · In-house tools
Business Intelligence
Tableau · Power BI · Looker
E-commerce & Marketplaces
Shopify · Lazada · Shopee · TikTok Shop
Data & Warehouse
PostgreSQL · MySQL · Snowflake · Google Sheets
ToolPlex
custom connectors + agents
Outputs
Forecasts
Replenishment
Reconciliation
Dashboards
Fig. 1 — Your systems connect as custom tools; ToolPlex agents read them and produce decisions.
What you get

From your data to decisions.

Store-level demand forecasting

For every store and SKU, several weeks out, with safety-stock buffers built in — trained and validated on your own sales history, not a generic benchmark.

New-product & seasonal forecasting

We forecast items with no sales history — in time for the buy — using product attributes and your seasonal calendar.

Replenishment & exception agents

The system flags what’s about to stock out or over-order, ranks it by impact, and can draft the order for a buyer to approve.

Distributor & data reconciliation

Consolidate POS, ERP, and distributor files into one number you can trust — with every difference named, not hand-waved.

Role-based dashboards + AI chat

Buyers, planners, and store ops each get their own view, plus a chat agent that answers in plain language and always cites its source.

Data engineering, done for you

We clean, connect, and organize your data — the unglamorous groundwork that makes everything above dependable.

Plug and play

Start anywhere. Grow as you go.

Every capability is a module on one platform. Begin where the pain is sharpest — reconcile your data, forecast demand, or put an agent on your operations — and add the rest when you’re ready. Same data, same runtime, no re-platforming.

● start anywhere — add in any order
Data reconciliation
Demand forecasting
Operational agents
Data agents
Customer intelligence
DATA FOUNDATION — clean, unified, ready for AI
Fig. 2 — Start with any module; add the rest on the same foundation.

Many teams start with data reconciliation, then graduate to demand forecasting — others put agents on operations, or stay with data agents alone. Your path, your pace.

Compounding advantage

It gets sharper the more you use it.

ToolPlex isn’t static software. Every interaction makes it sharper — it learns your data, your vocabulary, and your workflows, and compounds that advantage the longer you run.

Gets sharper with use

The way it works with your data — and the answers your team gets — keep improving the longer you run.

Persistent memory

It retains context, corrections, and institutional knowledge across sessions — so it stops re-asking and starts anticipating.

Role-aware access

Each person sees exactly the data, and gets exactly the capabilities, their role allows — nothing more.

The advantage compounds

The system you have a year in is materially sharper than the one you started with. That gap becomes your moat.

Data privacy

Your data, on your terms.

Enterprise buyers ask about data privacy first, so we built for it. Every engagement runs single-tenant and in your data-residency region — never pooled with another client, never used to train models. We connect to your live systems rather than exporting your data wholesale, and for the strictest requirements everything can run on your own infrastructure, with ToolPlex only tunneling in.

YOUR ENVIRONMENT — your region, or on-prem
Your systems & data
ERP · POS · databases · files
secure tunnel
ToolPlex
single-tenant · isolated
serves
ToolPlex apps
desktop · mobile
Your data stays in your environment; ToolPlex connects and serves your apps.
Fig. 3 — Your data stays in your environment — your region or on-prem. ToolPlex connects over a secure tunnel, single-tenant and isolated, and serves your apps.

Single-tenant & isolated

Every client runs in its own dedicated, hardened runtime — never shared with, pooled across, or reachable by anyone else.

In your region

Deployments stay within your data-residency region on isolated, per-client infrastructure — no cross-region movement.

Connect, don’t export

We connect to your live systems rather than shipping your data out wholesale — and your data is never used to train models, yours or anyone else’s.

As on-prem as you need

For the strictest requirements, everything — data, dashboards, even chat history — stays on your own servers, with ToolPlex reaching in only through a secure tunnel. Then nothing leaves your walls.

See it on your data.

A 30-minute call, a look at your systems, and a scoped 60-day POC measured against how you run today.